Natural Cream Contour Stick
Contour #01 is our original shade and is the best seller!
Enhance Your Natural Beauty
Adorn Cosmetics' Natural Cream Contour Stick is the perfect tool to define and sculpt your face like a professional makeup artist. Formulated with nourishing ingredients like Jojoba Oil and Shea Butter, this non-comedogenic contour stick is suitable for all skin types.
Long-Wearing Formula
Our Natural Cream Contour Stick is designed to last all day, providing buildable coverage that can be easily blended for a seamless finish. Say goodbye to frequent touch-ups and hello to effortlessly beautiful contoured features.
Skin-Loving Ingredients
We believe in enhancing your beauty while taking care of your skin. Our creamy contour stick is enriched with Vitamins A, D, and E, as well as pure minerals to nourish and protect your skin. Jojoba Oil and Shea Butter further moisturise and soothe for a flawless complexion.
Professional Contouring Techniques
Whether you want to define your jawline, enhance your cheekbones, or create a sun-kissed glow, our Natural Cream Contour Stick allows you to achieve professional results with ease. Use it to sculpt, shape, and correct any areas of your face for a stunning look.
Create Endless Looks
From subtle definition to dramatic contouring, Adorn Cosmetics' Natural Cream Contour Stick offers endless possibilities for creating unique and customisable makeup looks. Elevate your beauty routine with this versatile and easy-to-use product.
First, choose your application tool. This could be clean fingertips, our Biodegradable Complexion Blender, or the Buff & Blend Brush.
Adorn Cosmetics Contour Stick can be used for various purposes such as enhancing cheekbones, camouflaging a saggy neck, minimising a large forehead, creating warmth, slimming a face, lifting a thin face, and using it as a bronzer.
1. Choose a cream contour stick that is one or two shades darker than your natural skin tone.
2. Enhance Cheekbones: Apply the contour stick in the hollows of your cheeks, starting from your ears towards the center of your cheeks, and blend it well.
3. Camouflage a Saggy Neck: Apply the contour stick along the jawline and blend it down under your chin. This will create a shadow effect that helps to minimise the appearance of saggy skin.
4. Minimise a Large Forehead: Apply the contour stick along your hairline and blend it well.
5. Create a Healthy Sun-Kissed Look: Use it as a bronzer by applying the contour stick to the areas where the sun naturally hits your face, such as the temples, the bridge of the nose, and the jawline. Blend it well.
6. Slim Your Face: Apply the contour stick along the sides of your forehead, diagonally under your cheekbones, and along your jawline. Blend it well to create a more defined and slimmer appearance.
7. Create a 'Face-Lift': Apply the contour stick horizontally under your cheekbones. This will help create the illusion of lifted and fuller cheeks.
CHRISTMAS SHIPPING LODGEMENT & DISCLAIMER
The following cut-off dates are provided as a guide to help ensure your Christmas parcels arrive on time for Christmas Day. These dates apply to orders being sent to metro areas. We recommend ordering as early as possible and by the dates below. For more details or information on regional delivery times, please refer to the Australia Post website.
| SERVICE |
CUT OFF DATES |
| New Zealand - STANDARD POST | 5th December 2024 |
| New Zealand - EXPRESS POST |
13th December 2024 |
| NT, WA - STANDARD POST | 16th December 2024
|
| NT, WA - EXPRESS POST |
17th December 2024 |
| VIC, SA, QLD, NSW, ACT, TAS - STANDARD POST |
19th December 2024 |
| VIC, SA, QLD, NSW, ACT, TAS - EXPRESS POST |
20th December 2024 |
| CLICK & COLLECT – MELB METRO |
Last Day for Click and Collect orders - 23rd December 2024 |
OFFICE & WAREHOUSE CLOSURE DATES
24th December 2024 – 2nd January 2025
Our team is taking a well-deserved break to celebrate the holidays with family and friends. During this time, orders and enquiries will be processed starting on 3rd January 2025, and we will do our best to fulfill them as quickly as possible.
We appreciate your understanding and wish you a joyful holiday season!
SHIPPING
We endeavour to dispatch all orders within 1 business day. During peak and promotional periods, please allow an additional 2-3 business days for dispatch.
We offer free shipping within Australia and New Zealand on orders over AUD $149. For purchases less than $149 shipping costs apply.
Orders are delivered via Australia Post or a registered courier and may require a signature on delivery unless otherwise stated.
Orders are not processed or dispatched on weekends or Australian public holidays.
Envelope shipping does not include tracking.
DISPATCH AND DELIVERY OPTIONS*
| SERVICE | APPROXIMATE DELIVERY TIMES | COST |
| STANDARD AU – ORDERS $149 |
MELB & SYD METRO: 2 - 3 BUSINESS DAYS OTHER: 2 - 10 BUSINESS DAYS |
FREE |
| ENVELOPE (NO TRACKING) |
MELB: 3 - 7 BUSINESS DAYS OTHER: 4 - 12 BUSINESS DAYS |
$5 |
| STANDARD AU – ORDERS UNDER $149 |
MELB & SYD METRO: 2 - 3 BUSINESS DAYS OTHER: 2 - 10 BUSINESS DAYS |
$12 |
| EXPRESS AU – ALL ORDERS |
MELB & SYD METRO: 1 - 2 BUSINESS DAYS OTHER: 1 - 5 BUSINESS DAYS |
$17.50 |
| STANDARD NZ – ORDERS $149+ |
3 - 6 BUSINESS DAYS |
FREE |
| STANDARD NZ – ORDERS UNDER $149 |
3 - 6 BUSINESS DAYS |
$18 |
| EXPRESS NZ – ALL ORDERS |
2 - 3 BUSINESS DAYS |
$30 |
| INTERNATIONAL – STANDARD |
6 - 10 BUSINESS DAYS |
$33 |
| INTERNATIONAL – EXPRESS |
4 - 8 BUSINESS DAYS |
$49.50 |
| CLICK & COLLECT – MELB METRO |
Orders will be ready for collection usually within 24 hours. Not available on weekends or Public Holidays. |
No Charge |
Please note:
- Online orders cannot be amended or cancelled unless within 1 hour of submitting your order.
- Gift Voucher or coupon redemption do not contribute to the minimum spend for free shipping.
- Shipping times are a guide only and subject to change. Orders are sent with Australia Post and are therefore bound by Australia Post's delivery terms and times. You can view these by visiting www.auspost.com.au.
- Online orders are processed and dispatched from Melbourne, Victoria and as such we follow any Victorian Public Holidays.
- Orders cannot be delivered to PO Boxes, Parcel Lockers or Locked Bags.
- Delivery timelines are based on an estimated time of arrival from the dispatch date, not the date your order is placed. Orders are based on postal business days, which only includes Monday to Friday and excludes public holidays.
- Envelope shipping does not include tracking.
INTERNATIONAL SHIPPING
International orders shipped using DHL are bound by DHL's delivery terms and times. You can view these by visiting www.dhl.com/au-en/home.html Delivery times vary by country.
International orders shipped using Australia Post International Standard Shipping will be delivered by the local postal service once in and of the destination country. Delivery times vary by country.
CUSTOMS AND IMPORT RESPONSIBILITY
Please be aware that it is the customer's responsibility to obtain any necessary permits or approvals required for customs clearance in their country. Our store is not responsible for any customs-related issues, including delays, fees, or the refusal of entry. We recommend checking with your local customs office before placing an order to ensure compliance with all applicable regulations.
DELIVERY OF YOUR ORDER
ADORN will instruct Australia Post to deliver your order to the address you provided at the time of purchase. Please ensure that someone is available to receive the delivery, as a signature is required. If no one is home to sign for the package, it will be taken to a nearby post office for collection. If you would like to enable the Safe Drop option, please send an email to advice@adorncosmetics.com.au within 15 minutes of placing your order, and we will arrange this for you.
TRACKING YOUR ORDER
Once your order has been packed and has left our warehouse, you will receive an email with all of your tracking details. ADORN account holders can also access these details by logging into their 'My Account' section of the ADORN website.
Please note tracking details may be sent via SMS or email. For additional delivery status updates, please reach out to the shipping carrier indicated in your email or SMS. ADORN, due to Australia Post privacy reasons, is unable to provide tracking or status information once it leaves our warehouse.
ORDER HAS NOT ARRIVED WITHIN THE DELIVERY TIME
Although express services are a faster delivery option, unfortunately, we can’t guarantee timings as it depends on the destination. Occasionally, carriers experience delays and as much as we don’t like it, they are out of our control. We do not accept any liability and you agree to release us from all liability arising out of any delay in shipping and delivering an order.
If your parcel is to be delivered to a residential address and you have provided delivery instructions, kindly inspect your property surroundings (e.g., meter box, carport) for a secure location where the delivery driver may have placed your parcel. Additionally, please review your confirmation email to ensure the accuracy of the delivery address.
INCORRECT ADDRESS
If there is an error with your address, please contact advice@adorncosmetics.com.au (‘Change of Address’ in the subject field) within 15 minutes of placing your order and we will endeavour to amend it. Please include your full name, order number, and correct shipping address in the body of the email. However, due to the fast-processing times of our online warehouse, this cannot be guaranteed.
We do not accept any liability for incorrect addresses, however, will always try to accommodate amendments where we can. To avoid disappointment, please make sure you check your delivery address carefully before processing your order.
Orders despatched or returned with incomplete or incorrect address information will result in an additional return fee of $20 (charged by Aus Post) plus postage to resend it. Replacement orders will not be resent or replaced until the original order is returned. ADORN takes no responsibility if the original order is not returned or returned damaged.
INCOMPLETE ORDER
There may be rare instances when items purchased are sold out/unavailable on the same day of purchase. When this happens, the remainder of your order will still be dispatched. A member of our team will be in touch in the event any product(s) in your order are unavailable or temporarily out of stock.
Orders are subject to availability and ADORN reserves the right to cancel any order, for any reason, including due to unavailability.
CLICK & COLLECT
If you're in Melbourne, you can shop your Adorn favourites and pick them up from our HQ, usually within 24 hours. Simply place your order on our website, choose "Click & Collect" at checkout, and we'll notify you via SMS when it's ready.
Please note that we will make efforts to contact customers who haven't collected their orders within 7 days. When you arrive at our HQ, let our team know you're here to collect your order. ID must be presented during collection.
Pick-up times are available Monday to Friday, 7 AM - 2 PM AEST.
Parcel Collection: Adorn Cosmetics HQ, 1/3 Southpark Close, Keysborough 3173
ORDER CANCELLATION
Due to our quick order processing times, cancellation or modification requests must be received within 15 minutes of placing your order. Cancellations or modifications made after this time cannot be amended or cancelled, and as such are ineligible for a refund.
Cancellation requests must be emailed to advice@adorncosmetics.com.au and titled ‘Cancel Order’ in the subject field. Please include your full name and order number in the body of the email.
Once dispatched, your order is bound by the terms and conditions of Australia Post and any order tracking inquiries need to be made directly to them.
LOST, STOLEN OR DAMAGED PARCELS
ADORN takes no responsibility for lost, stolen, damaged or spoiled parcels due to weather conditions during delivery transit. In the rare event that an item is lost, stolen or damaged, for privacy reasons enforced through Australia Post, it is your responsibility as the customer to report and resolve the issue with Australia Post directly.
Once Australia Post has completed its investigation (this takes 14 business days) and deemed the parcel as damaged or lost on their behalf, forward this correspondence and ADORN will seek reimbursement from Australia Post for the parcel and in this instance send the customer a replacement.
In the event your parcel was delivered, yet you do not have it, you must inform your local authorities of a possible theft. ADORN takes no responsibility for stolen parcels.
STOCK AVAILABILITY
We will endeavour to make sure that the products listed on our website correctly show stock availability and that pricing is true and correct. In the unlikely event that an ordered item isn’t available, or we are unable to fulfil your order, we will notify you within 24 hours to arrange a backorder or a full refund for that product.
RETURNS POLICY
We hope that you will be delighted with your ADORN purchase. We are dedicated to offering ethical beauty products and outstanding 5-star customer service. Our ongoing commitment to researching and developing quality products, crafted from the finest natural ingredients, allows us to provide a product guarantee based on trust and goodwill. In line with this ethos, here's our returns conditions policy:
- ADORN offers a comprehensive range of sample products so that customers can try ADORN product(s) before committing to the purchase of a full-size product/s. Returns will not be accepted for incorrect colour or product choices or change of mind.
- Please email advice@adorncosmetics.com.au with details of faulty products, including proof of purchase. Our Customer Service team will promptly provide instructions on returning the item. Approved returns must be received within 30 days of notifying ADORN and must be unused. For hygiene reasons, returns are only accepted for faulty products.
- Refill and Sample products cannot be returned.
- ADORN is not liable for products that have spoiled due to customers not adhering to the recommended hygiene and cleaning practices outlined in the 'How to Use' section on each respective product page on this website.
- ADORN does not accept returns for products that have been more than half used under any circumstances.
- Products purchased from an ADORN Stockist are governed by the respective Stockist's terms and conditions. Customers are responsible for understanding and complying with the specific return policy of the Stockist where the ADORN purchase occurred, as these terms may vary. It is also the customer's obligation to communicate any concerns or issues related to the purchased ADORN product directly to the relevant Stockist.
- Refunds from ADORN, initiated due to payment issues, are processed by reversing the original transaction. Upon refund processing, you will receive an email notification confirming the action. It's important to note that this notification does not signify the immediate return of funds to your original payment account but rather indicates that the refund has been issued. The time for receiving the funds depends on the payment method used and the processing speed of the respective service. We support various payment methods; refer to the details below based on your chosen payment method for further information:
- PayPal: After processing a PayPal refund from ADORN, it should reflect immediately in your PayPal account. For the latest information on PayPal and its refund process, please refer to the PayPal Help Centre.
- Afterpay: Once an Afterpay refund is processed by ADORN, it may take up to 5 days to appear in your Afterpay account. Stay informed by visiting the Afterpay Help Centre for the most up-to-date details on Afterpay and its refund procedures.
- Credit/Debit Card: Refunds to Credit or Debit cards are subject to the transfer times of the respective banks. Typically, funds become available within 5 business days after processing, but this duration may extend up to a month based on bank processing times. For AMEX payments, if you encounter difficulties locating the refund, ensure to check against the original payment date.
- Zip Pay: Upon issuing a Zip Pay refund, you will receive an email notification. Normally, it takes up to 5 days for a Zip Pay refund from ADORN to appear in your Zip Pay account. Stay informed about Zip Pay and its refund processes by referring to the Zip Pay Help Centre for the latest information.
- Shop Pay: Your refund will be issued back to your original payment method (the card used when placing your order using Shop Pay Instalments) within 3–10 business days of your refund being issued, and your balance will be updated.
